In conjunction with the International Academy of Public Safety and the National Sheriff’s Association, we are embarking on a new leadership development program called E5 Leadership. This training video was filmed at the George Washington House on the island of Barbados.

Let us raise up a standard to which the wise and honest can repair. The results are in the hands of God. ~ George Washington

When you boil down most of the leadership principles that we teach through Police Dynamics or the Institute for Credible Leadership Development, they center around the Standards of an organization. We often think of a standard as a flag or banner being carried into battle. When the standard-bearer goes down, another soldier will immediately pick up the flag. Why? The flag itself is just a piece of material. It’s not what the flag IS that is so meaningful. But what the flag REPRESENTS that makes it so important. The same is true of our badge, our patch, our uniform and the other symbols attached to the law enforcement profession.

It also applies to the standards of our profession and our agency. A standard is a measure of quality, a model or ideal of what is true, right, and just. So E5 Leadership focuses on the standard or identity of your agency from 5 different perspectives:

  • E1 – Establish the Standard

  • E2 – Embrace the Standard

  • E3 – Embody the Standard

  • E4 – Encourage the Standard

  • E5 – Enforce the Standard

In coming posts, we will look at each of these elements in more detail…

Enjoy this video from Watts Bar Lake in Tennessee…

The  Dynamic of Expectations gives us a framework for understanding community expectations. By viewing citizen expectations as a continuum with “exceeding expectations” on the positive end and “failing to meet expectations” on the negative, the zero point becomes “meeting expectations.” When we meet expectations, it means we have done our job, nothing more and nothing less. This means we are getting no complaints. We have a tendency to think that as long as we are not getting any complaints, things must be going OK. But Zero Complaints is a very poor standard of excellence for a law enforcement agency.

ExpectationsPolice officers must learn to exceed citizen expectations by giving them a WOW experience. The problem is that we don’t really know where their expectations are. So, as a professional police officer, you must ground their expectations in reality by telling them what you are going to do, and then doing it. In this way, you control their expectations. In fact we have a term to describe someone who does what they say they are going to do. We say that person has a lot of Integrity, which is the first step in forming trust-based relationships as we outlined in the Relationship Diamond.

And remember the Expectations Maxim:

Unfulfilled Expectations Damage Relationships

But after meeting their expectations, you job is not yet done. Very methodically and systematically, you must go just a little beyond and exceed their expectations. By doing this you will generate a Grateful Spirit which translates into community support for your law enforcement efforts. Failing to meet their expectations, however, gives them an OW Experience. Those hurt and can lead to a Wounded or Bitter Spirit that translates into public criticism and lack of trust. Don’t believe me? Take a look at what is going on in Ferguson and many other places around America. The citizens we are sworn to protect are doubting us, losing faith in us, and worse…

Sheriff Ray Nash
Police Dynamics Institute

Unresolved anger is one of the most prevalent problems in law enforcement today. It can lead to all sorts of ethical failures by our police, including abuse of force, unlawful arrests, and a myriad of other constitutional and ethical violations. Giving up your right to get angry is power under control and shows genuine meekness – a powerful character quality for any professional police officer to possess. And in light of recent events questioning police use of force, this video that I recorded in Cancun a few years ago seems particularly timely and relevant. Please let me know what you think.

NIAIA National Internal Affairs Investigators Association

Coming “Under Authority”

I recently had the opportunity to present Police Dynamics training to about 160 fellow members of the National Internal Affairs Investigators Association at their annual conference in Tampa. NIAIA promotes the highest standards of integrity and professional ethics in the law enforcement community and provides technical support and professional development for IA investigators. Although they are often viewed as pariahs, IA investigators play a crucial role in promoting the noble virtues of the police profession.

NIAIA 1I decided to kick off my portion of the training with a compelling video dealing with police abuse of force. In light of recent events in Ferguson, MO, it seemed particularly relevant to the audience. Although the video seems to be biased against law enforcement, the lyrics are clever and the images are disturbing to those of us who promote high standards for the police profession.


Is this perception or reality? Probably some of both. But to change perception you have to start by changing the reality. And the reality is that the public is becoming less trustful of the police and increasingly concerned about an “over-militarization” of police tactics. Answers to these problems may seem to be elusive, but Police Dynamics provides an ethical foundation for moral policing that impacts perception as well as reality.

As an aside, I am putting together the Police Dynamics schedule for 2015. So if your agency is interested in hosting a conference similar to the one we did for NIAIA, please contact me through this website…

Sheriff Ray Nash

Category: Police Dynamics

Unfulfilled expectations damage relationships. This is a fundamental truth. So as a law enforcement officer entering into a contact with a citizen, you must understand that they have certain expectations about who you are and how you will perform as a police officer. Unfortunately, the citizen’s expectations may be very unrealistic. Therefore, it is up to you to ground their expectations in reality by first telling them what you are going to do, then doing it. It sounds overly simplistic, but it is a powerful principle that we often overlook. Plus we have a word to describe people who do what they say they are going to do. We say they have a lot of integrity, which is the first essential ingredient for building trust and generating public support.

ExpectationsOnce you have established control over their expectations, it is up to you to very methodically meet those expectations. Then go one step further and exceed those expectations. I call this a WOW experience. WOW experiences translate into public support. However, if you fail to meet their expectations, that is an OW experience! And those hurt. They siphon trust out of the relationship.

So my challenge to law enforcement officers all over the world when I conduct Police Dynamics training is to avoid giving anyone an OW experience. But try to give someone at least one WOW experience everyday. In that way you will exponentially begin to build public support and confidence in your agency and the law enforcement profession in general.

Many thanks to Perry Piper for serving as my videographer while I was at Lake Tahoe to record this police training video.

I paused during a recent hiking trip at Lake Tahoe to record this video on the definition of the word Sincerity.

Character First defines Sincerity as eagerly doing what is right with transparent motives. Lake Tahoe has some of the purest water on the face of the earth, up to 99.994% pure and totally transparent. Although the etymology of the word sincerity is disputed, one legend it that it comes from two Latin words – sine and cere – which mean “without wax.”

As the story goes, the Greeks made the best pottery in the land. In an attempt to mimic their success, certain Roman potters copied the Greeks but had inferior materials and/or craftsmanship. Consequently, their pots would come out of the kiln with cracks. Some unscrupulous potters would coat their pots with wax, filling in the cracks, then paint the exterior so you could not see the defects. Then some unsuspecting customer would purchase the pot. But when they “popped it in the microwave” to heat some food, the wax would melt and the cracks would become obvious.

Certain Roman potters, however, became quite skilled at their craft, making pots free of cracks. So they would post a sign in the marketplace that said, “For Sale – Sine Cere Pots,” pots without wax. So the word sincerity became associated with a mark of quality.

In the same way, if there are defects in our character, they tend to manifest themselves when we are under pressure. A sincere person has a transparency of motives. There is no hidden agenda. In the words of Flip Wilson, “What you see is what you get!” That’s the essence of sincerity.

So, the next time you sign a letter or email with the word “Sincerely,” pause to reflect on what it means. 

Without Wax,

Sheriff Ray Nash
Police Dynamics Institute

I know, I know… It’s been over 9 months since I last posted a Police Dynamics video. Forgive me for being preoccupied with my new business at Focal Point Investigations. However, a recent Police Dynamics seminar for the SC Litter Control Association in Myrtle Beach has revitalized my commitment to training in the character-based principles of Police Dynamics. I want to get back in the swing of things by posting some new videos and letting my subscribers and viewers know that I am available for live Police Dynamics training if your agency is interested. 

In the meantime, enjoy this training video on Boldness and the victory at Fort Moultrie…

Outgunned 10 to 1, the brave Patriots at Fort Moultrie on Sullivan’s Island, SC made a bold stand in 1776 against seemingly insurmountable odds. As police officers and government leaders, we can learn a valuable lesson about the importance of having the moral courage to stand for what is true, right, just, and constitutional…

Many thanks to my videographer and partner from Afghanistan, Gary Curry, for his assistance in producing this law enforcement training video.

I have been remiss in keeping the Police Dynamics website updated largely due to the new private investigative business that I recently founded, Focal Point Investigations.  And I am going to renege again by once again deferring to my friend and colleague Lloyd Thomas for this latest post. His comments are always insightful, thought-provoking, and consistent with the character-based message of Police Dynamics. I hope you enjoy…


Lloyd ThomasIn last week’s column, I wrote about the process of transforming your life. I received many responses that essentially complained that the column was too “complicated” or “too abstract.” So today, I write about some practical steps you can take to engage in that “transformational process” more easily. Here are some of the practical principles for creating the life of your dreams.

1. Consciously choose what you really want. Dream boldly and positively. With photographic clarity, imagine your life the way you want it to be. Trust your own ability to create the life you desire.

2. Always tell the truth. Directly and candidly speak and write only what you believe to be true. Be honest with yourself. Seek the truth about yourself, others and the world. Make certain that what you speak is borne out in how you act.

3. Focus on becoming a Lover in Life. (more…)

Category: Lloyd Thomas

A friend and colleague of mine from Colorado, Dr. Lloyd Thomas, is a licensed psychologist, accomplished author, and life coach. He recently posted an article on Effective Family Leadership. The principles are so consistent with Police Dynamics and other principles of organizational leadership that I asked him for permission to include them on the Police Dynamics site, which he graciously granted. Since it is the day after Father’s Day, I thought it was particularly appropriate to post this new video today…

To subscribe to Dr. Thomas’ weekly leadership newsletter, go to:

You can find his book, “Total Life Coaching: 50+ Life Lessons, Skills and Techniques for Enhancing Your Practice…and Your Life!” on

Here is the complete text of Dr. Thomas’ article: 

By Lloyd J. Thomas, Ph.D.

Whether you like it or not, when you become a parent you become the leader of your family.  Children learn by observation and imitation.  Parents are the “models” that children first observe and begin to imitate.  You need to engage in the behavior you want your children to imitate and learn.  As a parent, you become your children’s primary leader.  It is a powerful and often difficult responsibility.

Most of us never learned the skills of effective leadership.  In our culture, we have been regularly exposed to the notion that we should become “child-centered” or that “children should always come first.”  If we make children the leaders of our families, our family structure will disintegrate.  As parents, it is not our job to imitate our children.  It is not our job to behave like children.  It is not our job to be our children’s “best friend.”  It is not our job to adapt to their behavior…it is their job to adapt to ours.

As parents, we need to become fully responsible leaders…responsible first for our own health and well being.  Otherwise, we offer less than healthy leadership to our children.  Teaching our children leadership and self-responsibility is only accomplished by becoming the best example of leadership and self-responsibility ourselves.

Here are ten time-honored principles of effective leadership.  To become your children’s best leader, learn and practice these principles. 

1.  Your children are sometimes illogical, unreasonable, self-centered, disobedient, stubborn, and defiant.  Love them anyway. (more…)

After my unsuccessful run for Congress, I finally got around to recording a new Police Dynamics training video. I based this one on a post by Dan Weigold on his blog Coach With Heart. I’ve been following Coach Weigold’s blog for a few years and we have sometimes “chatted” about principles of ethical leadership. And his recent post on Authentic Leadership is so consistent with the principles of Police Dynamics and the SHIELD Program teachings on Reflective Leadership that I asked him for permission to use it in this training session.

Coach Weigold identifies six components of authentic leadership (the components are his and the commentary mine)…

1. Compelling vision (does it inspire others, creating meaning) 

The ability to impart vision is a key leadership skill that is often overlooked. A carefully crafted vision and mission statement, founded on the core values of an organization, are essential for inspiring others and setting expectations. For those of you interested in building a culture of character within your agency, I suggest you take this vision-crafting process one step further by identifying 10 essential character qualities that you consider absolutely critical for success and include them in your policy or standards manual.

2. Employee input and participation (leaders need to listen) (more…)

Sheriff Ray Nash

Sheriff Ray Nash

Free Training Resources

The Benefits of Good Character
49 Character Qualities
10 Virtues of a Law Officer
Police Dynamics Intro Video


Subscribe via Email

Subscribe via RSS Feed

Follow on Twitter

What Law Enforcement and Community Leaders Are Saying About Police Dynamics

“A few years ago, we brought the Police Dynamics program to the Cincinnati Police Division and were most impressed with the quality of the training and richness of the program.”
Mike Daly
Character Council of Greater Cincinnati and Northern Kentucky

"I have attended training conducted by the Police Dynamics Institute in the past and know Ray Nash both personally and professionally. They have my whole-hearted endorsement…"
Sheriff Larry Williams
Orangeburg, SC

"I cannot tell you how excited I am to see this website. I was introduced to your video on the Dynamics of Authority through my father who is a police chaplain for the FBI and local law enforcement agencies here in Las Cruces. I have taught and applied the Dynamics model to my students when I was a teacher, and now to my department as a fire fighter."
Nathan Carr
Las Cruces Fire Dept.

“One of the greatest seminars I have ever attended in the 33 years I’ve been a Deputy.”
Walter Bolinger
Marion County Sheriff’s Office, IN

"I was so impressed by the (Police Dynamics) program that I purchased your video tape series. All Grand County Sheriff’s Employees subsequently viewed the tapes, and I have also mandated that all new Sheriff’s Employees watch it as well."
Glen Trainor
Grand County Sheriff’s Office

"It is with much enthusiasm that I encourage senior law enforcement executives to make attending the Police Dynamics seminar a key training priority for your agency."
DeWayne Beggs
Cleveland County, OK
former 2nd VP - National Sheriff's Association

"I am convinced of the benefits of the Police Dynamics program."
Jerry Martin
Delores County, CO
former Pres - County Sheriff's of Colorado

"Honestly, I’ve not been more impressed with a police training that I’ve attended in the last 20 years..."
Tom McClain
Chief of Police
Willard, MO

"I am a firm believer that Police Dynamics and Character First! equip the men and women that work for the Oklahoma Sheriff’s Office to do their job and do it better."
John Whetsel
Oklahoma County, OK

"If you believe that good character is an essential element in policing, you will want to send your key staff to Police Dynamics."
David Williams
Tarrant County, TX

"In the three years prior to our character initiative, we had 42 labor and employee grievances, and seven different lawsuits. In the three years since we put the character initiative in place, we have had two grievances and no lawsuits from employees. I think that, in and of itself, is significant."
Rodney Ray
City Manager
Owasso, OK

"This course was one of the best training sessions that I’ve been through. This concept will benefit me and the staff in my division."
Police Dynamics participant

[We have] more awareness of the preventative benefits of a character initiative as opposed to the typical reactive approach to situations. There is a sense of excitement by organization leaders as they begin to see a change in their culture. Bob Powell
Character Council
Fort Collins, CO

"[The Police Dynamics training] brings us closer together, more like a family … it reminds us of why we’re out there and what it’s about.”
Captain John Decker
Dorchester County Sheriff's Office, SC

"This class gave me the vocabulary that I have been looking for to praise and motivate my employees."
Police Dynamics participant

"We’ve built a much better relationship with each other. We’ve seen a decrease in complaints. We’ve become a family instead of a place to work."
Sheriff Howie Godwin
Highlands County, FL

“This shows us a new approach to recognize employees’ character traits - and to acknowledge them for those good traits versus, 'You did an excellent job…' It’s some fresh ideas in an area that we probably all need to change."
Major P.D. Taylor
Oklahoma County Sheriff's Office

"The Police Dynamics training that Ray Nash brought teaches the things that are at the core of being a good police officer – being trustworthy, being of good character…"
Sgt. Julie Shearer
Cincinnati Police Div.

“In the Police Dynamics training seminar, the officers are able to set a standard in their own lives of the kind of character they want to see in their community."
Chaplain Carl Nelson
Colorado Springs Police Department

"Character is the solution to the real problem in our community of crime. Character supplies the answer."
Hon. F.A. Schad
Former Judge
Burleson, TX

“I want you to know that my international and national career was very much influenced by your lessons and knowing you was of paramount importance for my job and career. Many Romanian police officers are grateful to you and to Character training."
Teofil Parasca
Assistant Superintendent
Arad County Police

"I would like to work more toward management by principles instead of rules – with an emphasis on character and guiding principles."
Chief Lynn Williams
Chickasha, OK

“We need to return to our basic character traits that made this country great. Ray Nash has the program to do it."
Police Dynamics participant

"This shows us a new approach to recognize those employees’ character traits and to recognize and acknowledge them for those good traits versus, “You did an excellent job…” It’s some fresh ideas in an area that we probably all need to change."
Major P.D. Taylor
Oklahoma County Sheriff's Office

"In the three years prior to our character initiative, we had 42 labor and employee grievances, and seven different lawsuits. In the three years since we put the character initiative in place, we have had two grievances and no lawsuits from employees. I think that, in and of itself, is significant."
Rodney Ray
City Manager
Owasso, OK

"Absolutely fantastic! It reminded me of why I wanted to be a peace officer."
Police Dynamics participant

"the finest value-added training anywhere."
Sheriff David Williams
Tarrant County, TX

"We continue to benefit from your teaching and hire with a strong emphasis on character."
Chief Tom McClain
Willard, MO

"Once again, I feel absolutely indebted to you for the program you have developed and your desire to change the world through the building of better law enforcement officers."
Glen P. Trainor
Grand County, CO

"Sheriff Ray Nash is an internationally recognized speaker that you and your staff will learn powerful principles from, while enjoying the lesson."
DeWayne Beggs
Cleveland County, OK

"Very comprehensive, a great resource manual for the future. The seminar was dynamic in every way. What a great resource for people throughout their day-to-day routines.”
Doug Carter
Indiana State Police