The Second Law of Thermodynamics, also known as the Law of Entropy, states that all matter and energy is in bondage to decay. It always tends toward greater levels of disorder and chaos. Our law enforcement organizations and communities are the same way. We have to invest time and energy to maintain order, establish peace, and prolong stability. This training segment discusses the Law of Entropy as it relates to police management and leadership theory.
Many thanks to Kaelan Patel for serving as my videographer during our “Kabul Reunion” at Watts Bar Lake in Tennessee.
I had the privilege of co-presenting the Dynamics of Credible Leadership for the Badger State Sheriff’s Association in Eau Claire, Wisconsin along with Dr. Mitch Javidi, President of the International Academy of Public Safety. Over 100 law enforcement leaders were in attendance.
Here are some of the comments from their evaluations:
Of all the supervisor training I have had, this was the most engaging and interesting style of presentations. I truly got a lot out of this workshop.
All employees, at some point in their career, should attend this training.
This training should be state required for everyone in the department.
For once I have no idea on how to make this training better. Great job guys!
Great presenters. Very knowledgeable and genuinely cared about and believed in the materials presented. Thank you for your time and the care you put into it.
The speakers were very enthusiastic, punctual, and resourceful. (NOTE: Good use of character vocabulary…)
The presenters showed dedication and passion to developing leaders.
From 24 years of law enforcement (road & jail) this has been the most insightful course I have ever been in.
This is actually something outside the usual training I have received and can really use this with the people I supervise. Thank you so much!
Enjoy this short video produced by the International Academy of Public Safety. We are putting the entire Police Dynamics curriculum into an online format, so stay tuned…
Since founding the Police Dynamics Institute in 1998, I have often been asked for a simple description of the training, and found it very difficult to come up with one. Essentially, a dynamic is a principle. And the best I can do is compare the character-based principles of Police Dynamics to some of the physical principles of the universe.
For example, the Law of Gravity impacts our relationships with the things that are around us. And a physical principle like gravity can’t be violated like you can violate a man-made law. And the Law of Gravity could care less whether you believe in it or not. It’s all about cause and effect. It’s the same reason I wear a seatbelt in my car. I know that if I am in a collision, the Law of Linear Motion, Newton’s First Law, will cause my body to continue going forward, at whatever speed I happen to be traveling. Since that would not be a pleasurable experience, I choose to buckle up to bring my body into harmony with that principle.
The principles of Police Dynamics are similar, but they differ on two important points. They do not deal with our relationships with things, but our relationships with people. And the causes and effects attached to these principles are much more difficult to discern. So we must dig deep and go below the surface to enhance our understanding. Then we can make good choices to bring our lives, our agencies, and our communities into harmony with these principles.
In this short video recorded at a recent Police Dynamics conference hosted by the Brownsburg, IN Police Department, I emphasize that fact that failure to clearly articulate a standard is a leadership failure. Then explore the definition of the character-based standard of Obedience.
Quickly fulfilling the expectations of my authorities while guarding my attitude.
The first part of E5 Leadership is to Establish the Standard. Standards in the law enforcement profession tend to be performance, behavior, or achievement-based standards. But Credible Leadership requires that we establish character-based standards. The second step in E5 Leadership is to Embrace the Standard. This has to do with communicating the standard at every level. The character-based standard should be reinforced through selection, training, officer recognition, promotion, discipline, terminations, critical incident debriefings and every other aspect you can think of.
To learn more about the character quality of Obedience as it applies to a law enforcement agency, click on the pdf below…
Source: Character First, Oklahoma City, OK
The Plaquemines Parish Sheriff’s Office, under the leadership of Sheriff Lonnie Greco, is setting a high standard in support of ethical leadership. One of the first law enforcement agencies in the State of Louisiana to adopt the Sheriff’s Institute for Credible Leadership Development, PPSO takes its commitment that “Every Officer Is a Leader” very seriously.
I recently had the opportunity to provide Police Dynamics training to first-line supervisors and spend some quality time with Sheriff Greco. He is to be commended for his commitment to promoting good character and ethical leadership throughout his organization and for setting a good example for other law enforcement agencies to follow.
Interestingly, the venue for the training was a local library which featured a “superhero” theme for its summer reading program as you can see from the posters on the walls. I was grateful for the opportunity to interact with some REAL superheroes, the Plaquemines Parish Sheriff’s Deputies…!
The signature leadership development program of the International Academy of Public Safety has now been adopted as an official training program of the National Sheriff’s Association. This was announced at the 2015 NSA Conference in Baltimore. Now operating under the banner of the Sheriff’s Institute for Credible Leadership Development (Sheriff’s ICLD), the program features over 240 hours of online training coupled with workshops and other leadership development activities. Over 21,000 law enforcement officers have completed over 4.2 million hours of training in over 100 agencies.
I have the distinct honor of being appointed as the Director of the Sheriff’s ICLD and look forward to working with police officers and sheriff’s deputies from all over the world as they seek new dimensions in their leadership development. Please contact me for more information…
Every officer is a leader…!
In conjunction with the International Academy of Public Safety and the National Sheriff’s Association, we are embarking on a new leadership development program called E5 Leadership. This training video was filmed at the George Washington House on the island of Barbados.
Let us raise up a standard to which the wise and honest can repair. The results are in the hands of God. ~ George Washington
When you boil down most of the leadership principles that we teach through Police Dynamics or the Institute for Credible Leadership Development, they center around the Standards of an organization. We often think of a standard as a flag or banner being carried into battle. When the standard-bearer goes down, another soldier will immediately pick up the flag. Why? The flag itself is just a piece of material. It’s not what the flag IS that is so meaningful. But what the flag REPRESENTS that makes it so important. The same is true of our badge, our patch, our uniform and the other symbols attached to the law enforcement profession.
It also applies to the standards of our profession and our agency. A standard is a measure of quality, a model or ideal of what is true, right, and just. So E5 Leadership focuses on the standard or identity of your agency from 5 different perspectives:
E1 – Establish the Standard
E2 – Embrace the Standard
E3 – Embody the Standard
E4 – Encourage the Standard
E5 – Enforce the Standard
In coming posts, we will look at each of these elements in more detail…
Enjoy this video from Watts Bar Lake in Tennessee…
The Dynamic of Expectations gives us a framework for understanding community expectations. By viewing citizen expectations as a continuum with “exceeding expectations” on the positive end and “failing to meet expectations” on the negative, the zero point becomes “meeting expectations.” When we meet expectations, it means we have done our job, nothing more and nothing less. This means we are getting no complaints. We have a tendency to think that as long as we are not getting any complaints, things must be going OK. But Zero Complaints is a very poor standard of excellence for a law enforcement agency.
Police officers must learn to exceed citizen expectations by giving them a WOW experience. The problem is that we don’t really know where their expectations are. So, as a professional police officer, you must ground their expectations in reality by telling them what you are going to do, and then doing it. In this way, you control their expectations. In fact we have a term to describe someone who does what they say they are going to do. We say that person has a lot of Integrity, which is the first step in forming trust-based relationships as we outlined in the Relationship Diamond.
And remember the Expectations Maxim:
Unfulfilled Expectations Damage Relationships
But after meeting their expectations, you job is not yet done. Very methodically and systematically, you must go just a little beyond and exceed their expectations. By doing this you will generate a Grateful Spirit which translates into community support for your law enforcement efforts. Failing to meet their expectations, however, gives them an OW Experience. Those hurt and can lead to a Wounded or Bitter Spirit that translates into public criticism and lack of trust. Don’t believe me? Take a look at what is going on in Ferguson and many other places around America. The citizens we are sworn to protect are doubting us, losing faith in us, and worse…
Sheriff Ray Nash
Police Dynamics Institute
Unresolved anger is one of the most prevalent problems in law enforcement today. It can lead to all sorts of ethical failures by our police, including abuse of force, unlawful arrests, and a myriad of other constitutional and ethical violations. Giving up your right to get angry is power under control and shows genuine meekness – a powerful character quality for any professional police officer to possess. And in light of recent events questioning police use of force, this video that I recorded in Cancun a few years ago seems particularly timely and relevant. Please let me know what you think.
I recently had the opportunity to present Police Dynamics training to about 160 fellow members of the National Internal Affairs Investigators Association at their annual conference in Tampa. NIAIA promotes the highest standards of integrity and professional ethics in the law enforcement community and provides technical support and professional development for IA investigators. Although they are often viewed as pariahs, IA investigators play a crucial role in promoting the noble virtues of the police profession.
I decided to kick off my portion of the training with a compelling video dealing with police abuse of force. In light of recent events in Ferguson, MO, it seemed particularly relevant to the audience. Although the video seems to be biased against law enforcement, the lyrics are clever and the images are disturbing to those of us who promote high standards for the police profession.